Do you think every founder or exec should write such a guide, or is that only for specific instances?Ĭlaire Hughes Johnson: I think it’s a best practice. And apparently that really helped streamline how people worked with him.

So if you needed to interact with him or you wanted things from him, you knew what to do.

We also address strategic planning and how founders should be allocating their time as the company grows.Įlad Gil: Urs Holzle, who was an early SVP at Google, literally wrote, “A Guide To Urs” about the interaction approaches that work best for him. In our interview, we talk about how to manage your reports, how the org chart should be structured, and how to build functional processes that will help your company scale. Along the way, the payment-processing startup has entered into partnerships with giants like Amazon and launched next-generation products like Atlas, which guides internet companies through incorporation. When Claire Hughes Johnson joined Stripe as COO in 2014, the company had 165 employees. Johnson holds a bachelor’s degree in English literature from Brown University and master’s degree in strategy and marketing from Yale School of Management. Previously, she was a Vice President and Director of Online Sales and Operations at Google, where she led operations for that company’s self-driving-car initiative. My only gripe is that he didn’t write this when we were in the early days of Box as it would have saved my ass countless times.Claire Hughes Johnson ( is the Chief Operating Officer of Stripe and a board member at Hallmark Cards. His advice has been key for Coinbase as we go through hypergrowth, from hiring executives to improving M&A.'Īaron Levie: “Elad jam packs every useful lesson about building and scaling companies in a single, digestible book. Max Levchin: 'Armed with observations gathered scaling some of the most successful and important companies of Silicon Valley, Elad has no-nonsense, highly applicable advice to any operator transitioning a company from the proverbial garage to the next stage and beyond.'īrian Armstrong: 'Elad is one of the most experienced operators in Silicon Valley having seen numerous companies hit their inflection point. Reid Hoffman: 'If you want the chance to turn your startup into the next Google or Twitter, then read this trenchant guide from someone who played key roles in the growth of these companies.'Īlexis Ohanian: ' book is required reading'Ĭhris Dixon: “This is a great book that complements Peter Thiel’s classic Zero to One (an alternative title for Elad’s book would be “1 to n”).Įveryone interested in the growth stage of startups should read it.”

High growth handbook